Privacy Policy

American Furniture Systems will occasionally update its privacy statement to reflect company and customer feedback. When we post changes to this statement, you will see the word "Updated" next to the Privacy Policy link on the American Furniture Systems homepage. We encourage you to periodically review this page to stay informed on how we are protecting your information. If you have questions or concerns about policy changes, you should first contact the American Furniture Systems Customer Service Department at service@americanfurnituresystems.com or 877.668.9192.

How we use the information we collect? 

American Furniture Systems may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. American Furniture Systems collects this information in order to:

  • Process an order
  • Verify your identity for payment authorization
  • Contact you regarding your order status
  • Ship your order to you
  • Allow you to apply for financing
  • Send you news from American Furniture Systems (if you request)
  • Provide you with an excellent shopping experience

Once American Furniture Systems gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation in order to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than the delivery of your order. Your name and address will not be sold to mailing-list firms. Although American Furniture Systems may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.

Surveys 

American Furniture Systems occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience with American Furniture Systems, or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users. Users' personally identifiable information is not shared with third parties unless American Furniture Systems gives prior notice and choice.